Tuesday, June 22, 2021 1:00 PM ~ 2:30 PM ET

Learn how four organizations are assessing and developing the soft skills of job seekers and students they serve. Speakers will share their real-world experiences with a variety of soft skill assessment tools and their tips for success. Participants will have the opportunity to ask questions and learn how to implement soft skill assessment tools in their own organizations.



Employers and workforce professionals alike continue to stress the importance of personal effectiveness competencies, also known as “soft skills.” Despite a common understanding of the importance of soft skills, organizations often struggle to assess and develop these critical skills in today’s workforce. Thankfully, there are tools that can help.
In this webinar, presenters will share:

  • How they selected a soft skill assessment tool;
  • What steps they took to implement the tool in their organization;
  • Tips and advice for others looking to improve the soft skills of job seekers;
  • And much more!


Pam Frugoli, O*NET and Competency Model Team Lead, U.S. Department of Labor, Employment and Training Administration



Amanda Daniels, Curriculum and Instructional Design Manager, GPS Education Partners

Luke Dowden, Chief Online Learning Officer and Associate Vice Chancellor of Academic Success, Alamo Colleges District

Andy Ridley, Workforce Program Manager, State of Arizona

Terri Cooley-Taylor, EARN Program Supervisor, Washington Greene County Job Training Agency, Inc.