Want to align services among various workforce programs to stretch limited funding and staff, improve customer service, and ensure that there are workers with the right skills that businesses need to grow and remain competitive?

This Toolkit describes Oklahoma’s Workforce System Certification process – a Governor-backed initiative to encourage voluntary collaboration across partners to create a shared vision for local economic needs and strategies to meet them. It includes information on the purpose; background; framework; the six steps in System Building; standards and measures; the review process; a self-assessment tool; certification application; and lessons learned from three pilot areas.

If you want to map workforce services available in your community so that you can figure out how best to align services across partners to meet customer needs then check out the Service Mapping Training available in the Related Content.