Workforce experts discuss what works in employer engagement and business services in a previously recorded webinar.

Lucy Houchin, Director of Client Services and Tom West, Senior Vice President at Thomas P. Miller and Associates presented proven approaches in industry strategies as well as on the ground business outreach. They shared their experiences at the state and regional levels and provided examples of best practices in employer engagement including how business services staff can approach and coordinate activities with education, economic development, and workforce entities in order to ensure effective training and services for participants as well as businesses.