The strength of the American Job Center system is its basic premise that services can be integrated in one place for easy access to customers, and delivered as efficiently and as streamlined as a business would.

While some of our programs offer services targeted towards various customers such as dislocated workers, farmworkers, at-risk youth, disabled veterans, and other groups of individuals, at its core, the publicly-funded workforce development system provides universal access to all customers. The key component in all of these services is outstanding customer service which entails the mix of customer-centered approaches, and efficient customer flow.


This month, we are pleased to share with you a number of resources and successful practices that exhibit quality customer service. This is key to ensuring the positive outcomes for all customers in the American Job Center system.


Relevant WorkforceGPS Communities: