An example of programs adopting “Customer Count” as a method for the allocation of costs related to career services available in an American Jobs Center (AJC).
When cost sharing in the American Job Center (AJC), as envisioned in WIOA, works well, it improves partners’ collective effect on job seekers, workers and businesses.
Local Workforce Development Board (LWDB) convenes partners to coordinate service delivery in the AJC, and aims to develop a strategic approach to meet the needs of its community. The Memorandum of Understanding (MOU) that the LWDB develops with each of the partners articulates that strategy. The MOU also includes a description of the operating costs and how those costs are supported by the partners to implement their strategy.