A Guide to help workforce providers learn how employers in a region are integrating technology and upskilling workers.

The Guide is based on a series of conversations the research team held with large, national employers from a range of industry sectors during 2020 and 2021. The team explored how businesses are adopting technology in the workplace, how COVID-19 accelerated these efforts, how digital transformation is influencing skill expectations for frontline workers, and how businesses are supporting the development of digital skills among their frontline workers.